What is the status of my return or exchange?
Rezoia Support
Last Update vor einem Jahr
Once we receive the returned items, it will take up to 7 days for us to process your Refund or Exchange request.
More info about the return status, please refer to <Order details>-<Return & Refund Record> in your REZOIA account.
"Processing": Return requested successfully, please wait patiently for the delivery.
"Arrived at warehouse": We will apply the refund/exchange once QC has been finished.
"Refunded": Refund initiated successfully. For specific refund time please refer to the below:
REZOIA Wallet : 24 Hours
Card : 7 - 14 Days
PayPal : 1-5 Days